Privacy Policy

At Wildpaw Naturals, we take your privacy seriously and are committed to protecting your personal data.

We collect and process personal information in accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

Information We Collect

When you use our website or place an order, we may collect the following types of information:

Contact details

Name
Email address
Delivery and billing address
Phone number

Order and payment information

Details related to products purchased
Payment confirmation information (payments are processed securely through our payment providers)

Communication preferences

Your preferences regarding marketing emails or updates

Website usage data

Analytical and behavioural information collected via cookies and analytics tools to help us improve our website and services

How We Use Your Information

We use the information we collect for the following purposes:

Order processing

To process and fulfil your orders
To arrange shipping and delivery

Customer communication

To provide order confirmations and delivery updates
To respond to customer service enquiries

Marketing (with consent)

To send promotional emails, offers, and product updates if you have opted in to receive marketing communications
You can unsubscribe at any time using the link included in our emails

Website improvement

To analyse how visitors use our website and improve its functionality, performance, and marketing effectiveness

Data Security

We take appropriate security measures to protect your personal information.

Online payments are processed securely by Stripe (stripe.com) or other authorised payment providers.
Wildpaw Naturals does not have direct access to your full card details.
Personal data is stored securely and only accessed when necessary for order fulfilment or customer support.

Data Sharing

We do not sell, rent, or trade your personal data.

Your information may be shared only with trusted third-party service providers when necessary to operate our business and fulfil your order, including: